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Business Support Plan Information and Election
 
Quick Overview of Your Support Choices
 

T6Broadband now offers businesses on-site support protection plans. These plans cover service calls to your location to repair the Internet connection PLUS the labor to repair your computers and routers. In our contract you are responsible for items not limited to, animals chewing on cabling, electrical power turned off to our equipment and “Acts of God” not limited to, relocation of your equipment because a tree grew in the way or lightning striking the equipment at your location.

T6 support plans are like no-fault insurance.
Call us and we will provide the labor to fix it.

Subscribe to one of our plans and we cover your Internet connection, Acts of God, your Computers and router. Read below to see the services we provide:

Telephone support to answer Internet and computer related problems is unlimited and available 24/7.

On-Site labor to fix the following is included

  • your PC is full of viruses
  • need more memory installed
  • need Windows reloaded
  • antenna moves and adjustments
  • antenna power supply failure
  • monitor does not work
  • hard drive fails
  • network card is bad
  • fix your existing network
  • work on your router

  • **** not everything can be repaired at your location. Some PC's may need to be repaired at our location.

    The labor is covered for one low, very low, fee. The only additional fees would be for any parts.



    Business Support Plan for $7.99 per month

    We will send a technician to your location to take care of your Internet connection and one computer and one router that is connected to the Internet. You can use the service as often as needed. That’s right, if you need service 5 or even 10 times per year we will be there for $7.99 per month. We will adjust or relocate your antenna, replace your power supply, install a new network card in your PC, remove a virus, setup your email accounts and provide the labor to repair your one computer.
    Additional PC’s at your location are $15.99 per month each.
    ***See excluded Items


    Pay As You Go for $89.00

    After the first 30 days, there is an $89.00 charge per hour if you are not on a service plan. It doesn’t matter if your antenna has to be moved, the power supply went bad, a computer has a virus, your network card went bad or you need assistance with your network or VOIP system. Your T6 technician will fix it for $89 per hour. Roof tripods, poles and network cards are now included in this price. If a service call is performed the charge will be added to your next monthly bill.
    ** If you elect the 'Pay As You Go Plan' there is a $30 activation fee if you decide to go with the Business Support Plan.
    ***See excluded Items



    *** Excluded items include:

    All hardware, switching to a 900 MHz antenna, routers, switches, USB adapters, cables, computers that can’t be repaired, printers, data backups, some of these items can be purchased from us at an additional charge. Windows 98 and older systems are not supported.


    Specialized/Consultation Services are available for $125 per hour


    You are automatically enrolled in the Business Support Plan and your account will be billed accordingly

    -- OR --
    Choose the
    'Business Support Plan'
    or
    'Pay As You Go'
    plan by filling out the information below and clicking 'Submit'

    Name:
    Company Name:
    Address 1:
    Address 2:
    City: State: Zip:
    Phone:
    Email:
    Please select your support plan:
    Additional Computers to add for $15.99 per month:
    ** If you have elected the 'Pay As You Go Plan' there is a $30 activation fee if you decide to go with the Business Support Plan.
     

    For more information please contact us at 815-547-3885 or E-Mail us at Sales@T6B.com
    Problems with this website? Email us at support@T6Broadband.com
    ©2004 - 2008 - T6 Wireless Inc.